Durdur Water Supply

The most advanced digital management platform for utility operations, billing, and sustainable water services in Kismayo.

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Active Customers
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System Uptime
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Years Excellence
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Field Support

Our Heritage & Mission

Durdur Water Supply has been a cornerstone of utility infrastructure in Kismayo for over 15 years. We provide 24/7 access to clean, safe, and affordable water to thousands of Somali families.

Our mission is to modernize the tradition of water distribution through digital innovation, ensuring every drop is accounted for and every bill is transparent.

Sustainable

Long-term eco-friendly infrastructure.

Transparent

Live billing and consumption history.

Clean Water Heritage

Futuristic Utility Core

Everything you need to manage a modern water supply company, all in one seamless digital interface.

Customer CRM

Comprehensive digital profiles, service history, and zone mapping for every connection.

Smart Metering

Precise unit recording with automated consumption alerts and historical trend analysis.

Automated Billing

Instant invoice generation based on intelligent tariff rules with zero margin of error.

Secure Payments

Integrated revenue collection through EVC Plus, e-Dahab, and local bank transfers.

The Operational Journey

Providing a streamlined experience for both staff and customers through a four-stage digital workflow.

1
Register

Swift customer onboarding and secure database setup.

2
Read

Monthly meter units are captured digitally in the field.

3
Pay

Receive bills and pay instantly via mobile wallet.

4
Report

Monitor consumption and growth with visual analytics.

Everything Needed for Utility Operations

Designed for real water utility workflows across customer care, billing, field operations, and governance.

Customers

Centralized profile management and service history.

Metering

Smart reading validation and consumption tracking.

Billing

Automated invoicing with transparent audit trails.

Payments

Real-time revenue tracking and balance monitoring.

Service Jobs

Field task management and connection workflows.

Support

Integrated complaint capture and team routing.

Analytics

Financial reporting and management dashboards.

Security

Robust Role-Based Access and accountability.

Tech Expert
99% Customer Trust

About

The most advanced digital management platform for utility operations, billing, and sustainable water services in Kismayo.

Live Pressure Tracking

Constant monitoring of pipe integrity.

Advanced Verification

Every reading is double-checked for accuracy.

Automated Billing

Instant invoice generation based on intelligent tariff rules with zero margin of error.

Durdur Logo

Quick Pay

Use the form to notify us of your payment. Our admins will verify the transaction within 30-60 minutes.

Supports EVC Plus, e-Dahab

Pay Your Bill Online

Click below to securely submit your payment details. Supports EVC Plus, e-Dahab, and Sahal.

Go to Payment Portal

Valued Feedback

"Durdur Water transformed how we track our utility bills. The digital portal is extremely convenient and transparent."
A
Amina Warsame
Business Owner
"The service is very reliable. I can check my meter reading and pay from home. No more waiting in long queues!"
A
Ahmed Mohamed
Residential User
"A high-end system that brings accountability to the city's water infrastructure. Truly a futuristic solution."
S
Sahra Islow
City Council Specialist

Request Support

Have a question or need service? Our team is ready to assist you anytime.

Company Address
If iyo Aqiro, Kismayo, Somalia
Phone Line
+252 61 5162365
Email Support
durdurwater444@gmail.com

Send a Message

Call 061 5162365